| Chapter 1. ORGANIZATION AND RESPONSIBILITIES |
| Chapter 2. STATE RECORDS MANUAL |
| Chapter 3. RECORDS SERIES RETENTION AND DISPOSITION SCHEDULES PROCESS |
| Chapter 4. TEMPORARY RECORDS—TRANSFER AND STORAGE PROCESS |
| Chapter 5. TEMPORARY RECORDS—ACCESS PROCESS |
| Chapter 6. TEMPORARY RECORDS—DESTRUCTION PROCESS |
| Chapter 7. PERMANENT RECORDS—TRANSFER PROCESS |
| Chapter 8. CARE OF AND ACCESS TO PERMANENT RECORDS COLLECTIONS |
| Chapter 14. DEVELOPMENT PROCESS FOR GOVERNMENT INFORMATION POLICIES, STANDARDS AND GUIDELINES |
| Chapter 15. E-MAIL RETENTION |