Section 481.72.1. Definitions.

“Client” means any person who has made an application for or is receiving public assistance from the department of human services (hereafter known as DHS).

“Collateral contact” means a reliable source other than the client knowledgeable about information relative to pertinent public assistance case factors.

“Department” means the Iowa department of inspections and appeals.

“Overpayment” means the dollar amount of public assistance specified by DHS rules which is subject to recovery.

“Pertinent public assistance case factors” means information considered necessary by DHS to verify the household composition, income and assets on referred cases.

“Public assistance” means the family investment program, food stamps, medical assistance, state supplementary assistance and refugee cash assistance.

“Referral” means a request to investigate pertinent public assistance case factors on error-prone cases. The request shall be made by DHS for help from the department on the referral for front end investigation form.

“Refusal to cooperate” by client means the client has failed to attend a scheduled interview without prior notification to the investigator, or to provide information, or to assist in the gathering of information about pertinent public assistance case factors with the department investigator.