Section 441.97.3. Support payment records.

Each IV-D, former IV-D and non-IV-D case type shall have an official payment record.

         97.3(1) Official records for cases. The official payment records for each case type shall be maintained by a designated entity.

            a.               The collection services center shall establish, maintain and certify the official support payment records for IV-D or former IV-D cases.

            b.               The clerk of the district court shall establish, maintain and certify the official support payment records for non-IV-D and correlated non-IV-D cases. The collection services center shall establish and maintain records for receipt and disbursement of income withholding payments for these cases, but shall not certify these records as the complete payment record.

         97.3(2) Informal conference for payment records. The unit shall provide an informal conference or desk review regarding the contents of any support payment record to the obligor or obligee upon request.

            a.               In IV-D or former IV-D cases, the conference shall be available to review the payment record and to answer questions of the obligee or obligor regarding the accuracy of the record.

            b.               In non-IV-D and correlated non-IV-D cases, the conference shall be available to review the accuracy of the contents of any record of income withholding payments.

         97.3(3) Certified payment records. The unit shall provide certified copies of the official support payment records as defined in paragraph 97.3(1)“a” in accordance with Iowa Code section 252B.9.

[ARC 1262C, IAB 1/8/14, effective 3/1/14]