Section 441.24.28. Complaint process.  


Latest version.
  • The department shall receive and record complaints by individuals using services, employees, any interested people, and the public relating to or alleging violations of applicable requirements of the Iowa Code or administrative rules in accordance with the standards described in rule 441—24.7(225C).

    [ARC 1660C, IAB 10/15/14, effective 12/1/14]